In my 13 years of experience in the automotive industry, I’ve learned that collision repair is about more than fixing cars. It’s about finding the right people to fix cars the right way. D&S prides our quality workmanship on our quality employees.
Most of our business comes from repeat customers as well as family and friend referrals. That speaks volumes about our ability to make your bad experience, a good one. Our highly trained and knowledgeable employees are all I-CAR (Inter-Industry Conference on Auto Collision Repair) and ASE (Automotive Service Excellence) certified; nationally recognized certifications that mark the standard of excellence for collision repair, and distinguish our technicians from others in Northeast Ohio.
According to an article on AutoBlog, I-CAR and ASE certifications are valuable ways to measure not only the knowledge and skill of technicians, but they are also valuable tools to measure a repair facility’s commitment to quality.
As Vice President, I am proud to run three operating collision centers that invest in employees that my customers can trust. Your vehicle is an important investment and it deserves only the best care and attention. Whether your vehicle is in Mentor, Euclid or Chardon, trust that is in excellent hands with certified and reputable technicians.
“From The Desk of CJ” is a monthly feature that will appear in the D&S Automotive Newsletter. Follow along as CJ Paterniti, D&S Vice President, shares his thoughts and expertise on the collision repair and automotive industries.