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1. Prepare estimate
Our Estimator will inspect your vehicle and begin to document the damage caused
by the collision in the form of an estimate. In some cases you may already
have a preliminary estimate of this damage prepared by your insurance company.
In any event this step must be accomplished prior to beginning the repair process.
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2. Owner signs repair
authorization.
Before any work can begin, you must first sign a repair
authorization allowing us to repair your vehicle. At
this time it is not unusual for our Estimator to request another signature
in advance to cover any additional damage that may be found once the repair
is underway.
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3. Insurance approval.
The insurance company that is involved must also approve the repair estimate
before we can begin work.
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4. Parts ordered electronically
Upon receiving approvals from you and
the insurance company, we will begin the process of locating and ordering
the parts necessary to repair your vehicle.
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5. Parts received
Once all of the parts are received and accounted for,
we can schedule your vehicle for repair.
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Completion date given.
At this time we will provide you with an Estimated
Completion Date. It is important to understand that certain types of damage
become apparent only after your vehicle has been disassembled. Therefore,
your vehicle's completion date may need to be revised.
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